Terms and Conditions

TERMS OF SERVICE

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OVERVIEW

This website is operated by Woolous. Throughout the site, the terms “we”, “us” and “our” refer to Woolous. Woolous offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. General Conditions

Woolous reserves the right to refuse service to anyone at any time for any reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, or services without express written permission from us.
Any new features or tools added to the store will also be subject to these Terms.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or have the permission of a parent or guardian to use our services.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
We reserve the right to cancel or refuse orders that appear to be fraudulent or placed in bad faith.

3. Product Information & Availability

We strive to display product images and descriptions as accurately as possible, but we cannot guarantee that your screen’s display of colors or product details will be 100% accurate.
Availability of products is subject to change without notice. We may discontinue products at any time.

4. Pricing & Payment

All prices are listed in USD and are subject to change without notice.
We accept major credit cards, PayPal, and other secure payment methods. By providing payment details, you confirm that you have the legal right to use the payment method.
We reserve the right to refuse or cancel any order if fraudulent activity or unauthorized transactions are suspected.

5. Shipping & Delivery

We aim to process and ship orders within the estimated timeframes, but delays may occur due to factors beyond our control (e.g., shipping carrier delays, customs processing).
Woolous is not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier.
Customers are responsible for providing accurate shipping information. We are not responsible for items shipped to incorrect addresses provided by the customer.

6. Returns & Refunds

Our Refund & Return Policy applies to all orders. Customers may return eligible items within 30 days of receiving their order.
To qualify for a return, the item must be unused, in its original condition, and in its original packaging.
Woolous reserves the right to deny refunds for used, damaged, or non-returnable items.
Customers are responsible for return shipping costs unless the item is defective or incorrect.

📌 For full details, please review our Refund & Return Policy.

7. Intellectual Property

All text, images, logos, graphics, and content on our website are owned by Woolous and protected by copyright and trademark laws.
You may not copy, modify, distribute, or use any of our content without prior written permission from us.

8. Limitation of Liability

Woolous and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our products or services.
We do not guarantee that our website will always be error-free, uninterrupted, or secure.

9. Third-Party Links

Our website may contain links to third-party websites that are not affiliated with Woolous. We are not responsible for their content, accuracy, or policies.
Clicking on third-party links is at your own risk.

10. Termination

We reserve the right to terminate or suspend access to our website and services at any time without notice if you violate these Terms.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the United States and the State of California, without regard to conflict of law principles.

12. Changes to Terms of Service

Woolous reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the new Terms.

13. Contact Information

For any questions or concerns about these Terms, please contact us:

📧 Email: woolous@hotmail.com