Customer Support
For product questions, order help, returns, care guidance, or shipping questions, please contact our team by email. Woolous is an online retail store.
Email Support
Emailwoolous@hotmail.com
For order support, please include your order number. For product questions, please include the product name, size, color, and quantity you are interested in.
Product Questions
For help choosing a product, please include these details so we can reply more clearly:
- Product name or product page link
- The size, color, or material you are considering
- Destination country for shipping questions
- How you plan to use the product
What We Can Help With
- Retail order support and product questions
- Help comparing available sizes and colors
- Questions about materials and included items
- Shipping, return, and product care assistance
Office / Showroom
Woolous
901 Golden Springs Dr Unit C2
Diamond Bar, CA 91765
United States
Response Time
We usually reply within 24 to 48 hours on business days. Messages with clear product details and destination country can be answered faster.